Shipping

All prints are shipped rolled & via registered post.

Australia

$25 flat rate.

International

$45 flat rate.

Duties and taxes will be the responsibility of the recipient, if applicable.

Returns

If you have received a damaged or incorrect item, please email hello@leilajoyphotography.com with all relevant details in order to lodge a return.

You can return the print in exchange for store credit within 14 days of its arrival, so long as it arrives back in its original condition. It is strongly recommended that you use the same packaging for return postage as store credit will be void if the print is damaged in transit.

Please slip into return packaging a note with your full name and order number clearly marked.

Once the returned item has been assessed, you will receive a confirmation email with details of your store credit if the condition of the print is deemed satisfactory.

n.b. no further exchanges will be permitted when purchasing items with store credit

Shipping Costs

For incorrect items, your return shipping costs will be covered (once per order, not per product), however any new postage costs for the replacement item will be associated with your new store credit purchase.

If your print has been damaged during shipping, it will be replaced at no cost to you. Please get in touch within 48hrs if this has occurred.

Change of Mind

All prints are made to order, so please note that all sales are final and no change of mind returns will be accepted.